iQIES HOPE Submission Requirements, Deadlines and FAQs for Hospice

On October 1, 2025, the Centers for Medicare & Medicaid Services (CMS) will launch the Internet Quality Improvement and Evaluation System (iQIES) functionality for Hospice Outcomes and Patient Evaluation (HOPE) assessment submission and reports.

As a result, CMS has advised that agencies should obtain access to iQIES and designate a Provider Security Official (PSO) by September 10, 2025. Per CMS, the individual designated as the PSO must work for the provider and will be responsible for approving or rejecting iQIES user access requests for their respective organizations, including vendors.

Below is a link with information on obtaining access to iQIES:

https://iqies.cms.gov/iqies/help

https://qtso.cms.gov/news-and-updates/what-expect-hope-assessment-submission-and-reporting-launch-iqies

And below is the link with information on setting up your agency PSO:

https://qtso.cms.gov/news-and-updates/iqies-hope-assessment-submission-and-reporting-launch-and-provider-security

In addition, CMS has posted FAQs to help with accessing and using iQIES:

https://rainmakerssolutions.com/postacutecaretraining/HOPEFAQs/#/

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Software ~ Outsourcing ~ Consulting

Based in Chattanooga, TN, HealthCare Strategies (HCS) was founded in 1998 with the belief that high-quality software, consulting and outsourcing services could be provided within the budgetary constraints of most home health and hospice agencies. HCS provides a wide range of products and services to our partner-clients across the United States. Ask about our EMR software platform, HCS Connect™ today!

“Bridging the Gap in Healthcare”

Becky Crabtree